Why Choose Abbeycroft Vets?

We aren't the only vets in Northwich - so why choose us? Find out how Abbeycroft Veterinary Surgery aim to be the best vet for you and your pet.

At Abbeycroft Veterinary Surgery, we understand that choosing a vets can be extremely difficult – your pet is a huge part of your family and you want the very best for them. At the end of the day, as Vets, Nurses and Veterinary Support Staff we all love pets and want to provide them with excellent health care. So when all vets are promising the same, how to you pick the right vet for you?

It is very hard to explain in words what makes one vet different from another – all practices have similar facilities and equipment and offer similar services – but how does the practice ‘feel’?

At Abbeycroft Veterinary Surgery we can provide all the services that you would expect from a vet, but we firmly believe that it’s the little things we do that really make a big difference. We aim to make every pet’s experience at the vets a pleasant one for both pet and owner, and with this in mind we have adopted our four key principles; Care, Empathy, Respect and Communication.

Our key principals

These four key principals are what make Abbeycroft Veterinary Surgery so much a part of local pet owner’s lives, and has done for many years. We are here for our clients in the good times and also the more difficult and challenging times. We are proud of the reputation we have with our clients and proud of the fantastic reviews we receive and we have built up close relationships with many of our clients.

When you entrust Abbeycroft Veterinary Surgery with your pet you can be sure that, not only are you getting a personal, caring service but that it is also backed up by our Veterinary Hospital and Referral Service, also based in Northwich when your pet needs more specialised treatment or overnight monitoring.

Care

First and foremost we care about our clients and their pets. This means at Abbeycroft Veterinary Surgery, we treat your pet like our own and treat them accordingly. Sometimes it's just the little things that show we care, remembering your dog's favourite tickle spot or knowing that your cat is a little nervous. It's these little things that let us make your visit to the vets a positive one and show that we care - 100%.

Empathy

At Abbeycroft Vets we are all pet owners. We know that pets are more than just a 'pet', they are a member of your family. If a member of your family becomes sick or injured this can be a worrying time for all involved. With this in mind our team pride ourselves on our empathetic approach to veterinary care.

Respect

We believe it is extremely important to work with our clients to provide the utmost care for our patients. We respect that you know your pet better than we do and with our combined knowledge we can provide the best care.

Communication

At Abbeycroft our team pride themselves on being excellent communicators. It is our wish to know all of our clients well and build up a good rapport. This is mutually beneficial when discussing all parts of your pets care from treatment options and advice to payments.

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